Ritz Carlton’s The Art of The Craft Video

Ritz Carlton’s The Art of The Craft Video

For those who have ever wondered what goes into the extraordinary levels of customer service at the Ritz Carlton (How do they always know your name? Have time to show you, not tell you, where the ladies room is?) Ritz Carlton has released a series of the Art of the Craft videos showcasing, a sommelier in Napa, a chef in Germany, a shoe shine valet in Istanbul and a housekeeper in Hong Kong. And while you won’t learn the secret of how to remember a name, you do get some good insider-y dish. Watch housekeeping in action in Hong Kong, below.

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